From the moment I walked into the Spa

Q · Hesa Wellness Spa · May 2025

From the moment I walked into the Spa, I was welcomed with warm smiles and genuine hospitality. The customer service here is truly outstanding—every staff member was attentive, friendly, and made me feel like a valued guest throughout my visit. The ambiance was incredibly calming, with soft music, gentle sounds of nature (koi splashing around in the pond, birds chirping etc.), and the soothing scent of plumeria essential oils. A delightful surprise was the sweet assortment of fresh fruit served after my treatment—the bananas, especially, were perfectly ripe, adding a thoughtful touch to the overall experience. Combined with the serene atmosphere and expert care, this spa delivered a truly relaxing and rejuvenating escape. Highly recommended for anyone seeking a top-tier spa experience with exceptional service and tranquil surroundings!

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Nov 2026

Absolutely incredible experience from start to finish!

Absolutely incredible experience from start to finish! Everything was perfect and I honestly felt so well taken care of from the moment I arrived. The staff were amazing so warm, welcoming and attentive, making sure I was comfortable throughout the whole experience. I had the hammam adventure treatment and it was honestly one of the best spa experiences I've ever had. A special thank you to Yuli, my therapist, for making the experience so amazing. She was absolutely lovely and did such a wonderful job. If you're in Ubud this is definitely a must-try!

Katsiaryna Lisouskaya
Hesa Downtown Ubud
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Hesa Wellness Spa · Ubud

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