Jacklyn K. · Hesa Downtown Ubud · March 2026
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I did the aromatherapy massage together with the mini facial. I have been to many spas around the world, and this was hands down in my top three experiences. The therapist that treated me had the most gentle, relaxing and soft touch. The facilities are beautiful and everything is perfect down to the smallest detail. You have to come to this spa if you are in Ubud. Thank you to the staff for the amazing experience.
I got the 60 minute aromatherapy massage with 30 minutes of using the facilities. There was a steam room, hot pool and cold pool. No phones allowed which made it an even better experience. Fully relaxing and quiet experience. The massage was incredible. Will definitely come back here!
It was without a doubt the best massage I've ever had. The facilities are very clean and excellent, and the massage therapists are very professional and do an exceptionally good job. We opted for the Balinese massage (with room temperature oil, as it was too hot for the aromatherapy massage, which uses warm oil); and first, you have half an hour to enjoy the facilities in the steam room and the hot and cold pools. Then, an hour of pure bliss in the form of a massage. If you don't bring a swimsuit, they provide one, as well as towels and slippers. You can also shower there afterward to wash off the oil. In short, a perfect 10 experience.