Incredible
Hitchien H. · Hesa Downtown Ubud · August 2025
Incredible. Excellent service from the very first moment. We made the online reservation without any difficulty. As soon as you arrive, you're greeted with tea and they explain the different procedures of the chosen massage. Once inside, while you wait for your massage to begin, you have the option of showering, going to the sauna, or enjoying the hot/cold pools. 100% recommended, a unique experience.
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A truly enjoyable and satisfying spa experience! I enjoyed every facility and treatment available, from the sauna, hot pool, cold pool, body scrub, facial, and full-body massage. Thank you to Ari and Ayu.
What an amazing experience! All the facilities and treatments were very satisfying, from the sauna, hot pool, cold pool, body scrub, facial, to the full body massage. A special thank you to my therapists, Ari and Ayu.
Phenomenal Experience! If you're in Ubud I can't recommend highly enough! It's a tranquil space filled with light. All the staff were cousins polite and the fruit platter was a welcome treat at the end. Not sure about the cold plunge 😅😅 sad that I don't have time to come back for more before I go home. The best bit.... When I booked our group I mentioned a birthday girl and then they surprised all of us with cake, a rose for the birthday girl and sang her happy birthday. All round my favourite experience in Bali.