Really exceptional service and experience

Mridula A. · Hesa Wellness Spa · November 2024

Really exceptional service and experience. Easy to communicate on WhatsApp. Beautiful music, good value in getting massage, scrub, cold plunge etc. after they asked me if everything was good, and I said yes perfect but just the noisy guests next door interrupted a bit is all. They gifted me a free service just for that! That’s next level service. Thank you.

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Treatments mentioned

More guests on Cold plunge pool

Nov 2026

Phenomenal Experience!

Phenomenal Experience! If you're in Ubud I can't recommend highly enough! It's a tranquil space filled with light. All the staff were cousins polite and the fruit platter was a welcome treat at the end. Not sure about the cold plunge 😅😅 sad that I don't have time to come back for more before I go home. The best bit.... When I booked our group I mentioned a birthday girl and then they surprised all of us with cake, a rose for the birthday girl and sang her happy birthday. All round my favourite experience in Bali.

Lisa V.
Hesa Downtown Ubud
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Hesa Wellness Spa · Ubud

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