Clean reviews

Guests regularly point out how clean and well kept the spa is.

601 selected five-star Google reviews mention clean.

Friendly staff2,322Deep relaxation1,843Balinese massage831Best in Bali754Cold plunge pool672Clean601Beautiful place520Balinese Bliss512Great value483Bubble massage425Body scrub425Steam room423Couples410Hydrotherapy338Tea & snacks320Hammam292Facial275Sauna259Hot pool254Friends & family214Korean Zen182Special occasion127Hammam Adventure103Foot massage78Boreh75Hot stone71Head & hair62Deep tissue62Korean scrub53Aromatherapy34Thai massage21Harmonic Balance15Happy Feet13Back & shoulders6
Nov 2026

Caring sweet staff and a novel experience!

Caring sweet staff and a novel experience! A wonderful overall treatment. I feel clean and refreshed and deeply relaxed. Scrub and bubble and hydrotherapy

Angela Standley
Hesa Downtown Ubud
Nov 2026

TOP SPA!

TOP SPA! Normally I don't write very long reviews, but I had to for this one. There are plenty of spas in Bali, but they aren't always equally good or always clean. But Hesa Spa is, in one word, amazing. As soon as you walk into the garden, you feel the tranquility. The spa is very clean and the staff are very professional in their work. We chose the Balinese Bliss treatment and feel reborn. From arrival to the end of the treatment, you are pampered. 10/10.

Co
Hesa Wellness Spa
Full review →
Nov 2026

The Korean scrub and bubble massage was perfect!

The Korean scrub and bubble massage was perfect! Feels so light, clean and skin was so smooth. The facility was also perfect 🙏

Chiaki Yagawa
Hesa Downtown Ubud
Nov 2026

Fantastic relaxing experience, very welcoming team

Fantastic relaxing experience, very welcoming team, super clean facilities. The therapists were very experienced too. Highly recommend Hesa monkey forest.

Maylis Hoarau
Hesa Downtown Ubud
Oct 2026

Amazing

Amazing. Soon as I saw bubble bath option I was sold and it did not disappoint. Staff were all so welcoming and the facilities were very clean and a top standard. Such a calming morning to spend a few hours. Highly recommend

Sam Turner
Hesa Wellness Spa
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Oct 2026

The spa is magnificent, very clean, welcoming, and warm

The spa is magnificent, very clean, welcoming, and warm. I took the hammam 3 hours. And it's fantastic very complete very relaxing. Thanks to the whole team; I recommend this spa ❤️

Cindy Beauty & Nails
Hesa Downtown Ubud
Oct 2026

Particularly beautiful location right in the city center, clean

Particularly beautiful location right in the city center, clean, luxurious, friendly staff, and the massages are top-notch!

Natasja Antonis
Hesa Wellness Spa
Oct 2026

We had the Balinese Bliss package and it was AMAZING

We had the Balinese Bliss package and it was AMAZING. The staff were all very kind. The facilities were clean. It was an excellent experience.

Melinda McGuire
Hesa Downtown Ubud
Oct 2026

I recently visited a fantastic massage parlor

I recently visited a fantastic massage parlor, and the overall experience definitely deserves a five-star rating! Upon entering, I was immediately struck by the comfortable and relaxing atmosphere. The environment was clean and tidy, with a subtle fragrance in the air. The staff were friendly and professional, inquiring about my needs and carefully explaining the various treatments. The massage therapists were highly skilled, adjusting the pressure to suit my needs, whether it was relieving fatigue or providing deep relaxation, allowing for complete physical and mental release. I especially recommend their hot and cold water baths and bubble bath! The hot water promotes blood circulation, while the cold water is invigorating; alternating between them leaves you feeling refreshed. The bubble bath is a true delight; the warm water and soft lighting create a completely immersive and relaxing experience. Overall, this is a wonderful place to completely relax and rejuvenate. The environment, service, and facilities are all impeccable, and I highly recommend it to anyone looking to treat themselves!

Wu Gary
Hesa Wellness Spa
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Oct 2026

Absolutely fantastic experience!

Absolutely fantastic experience! Clean and tidy facilities, and lovely staff. Had the most relaxing and pleasant time.

Elisa Gismondi
Hesa Downtown Ubud
Oct 2026

I had one the 3 hour treatments and I’ve never felt more clean…

I had one the 3 hour treatments and I’ve never felt more clean or relaxed. Such a beautiful treat to have, especially after a flight.

Renee Nortcliffe
Hesa Downtown Ubud
Oct 2026

Staff were very accommodating and thoughtful

Staff were very accommodating and thoughtful. Excellent service and clean facilities. We got a 3 hour couples massage but could have stayed all day

Vincent Diez
Hesa Wellness Spa
Sep 2026

Lovely experience!

Lovely experience! Professional with attention to detail. I had the 3 hour Korean Zen treatment and I highly recommend! The facilities are clean and well maintained. Everyone working there is so kind! I would definitely return.

Lila Erkkila
Hesa Wellness Spa
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Sep 2026

Divine!

Divine! Best evening in Ubud, honestly would’ve gone there more time if I’d have known earlier. The most relaxing 3 hours of my life. Fell asleep during the massage, which was exactly the way I needed it, Desik (hope I spelled it correctly) was exceptional and used the perfect pressure. The hammam experience was fantastic, so was the whole environment. It was clean, serene and exceptionally well organised. Would definitely recommend if in Ubud.

Cayetana Iglesias
Hesa Wellness Spa
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Sep 2026

Lovely small spa Very clean and tidy Would definitely recommend…

Lovely small spa Very clean and tidy Would definitely recommend this spa

Jacob Nichols cook
Hesa Wellness Spa
Sep 2026

Clean and very gentle stuff

Clean and very gentle stuff

Pannatorn Kamthornkittrakul
Hesa Downtown Ubud
Sep 2026

Very good, relaxing, clean

Very good, relaxing, clean

David Gök
Hesa Wellness Spa
Sep 2026

The entire experience was fantastic from start to finish

The entire experience was fantastic from start to finish. The staff were super warm and welcoming both on arrival and on departure, it is a great facility that is a welcome escape from the busier streets. Very peaceful, with natural white noise. I used the Balinese Bliss package and it was superb, the cold plunge was mega. I felt wonderful afterwards and still do. The massages and therapies were a clean reset for my body and mind. Definitely recommend

Ian Paterson
Hesa Downtown Ubud
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Sep 2026

It was a very nice experience

It was a very nice experience. Everyone was so nice and accommodating. The place itself was clean. Definitely recommend it

Rumina Ibronova
Hesa Wellness Spa
Sep 2026

We got a Balinese massage+Back&Shoulders as an Add-on

We got a Balinese massage+Back&Shoulders as an Add-on. The facility is very clean and the interior is pretty. Amazing service, very kind staff, great massage.

Diana Salimgireyeva
Hesa Wellness Spa
Sep 2026

Everything very nice, clean and organized

Everything very nice, clean and organized

Elena Mularoni
Hesa Wellness Spa
Sep 2026

Clean and stunning facilities and the best massage I’ve had in…

Clean and stunning facilities and the best massage I’ve had in a long time. I would definitely come back

Holly Jade
Hesa Downtown Ubud
Sep 2026

Got the 3rd korean and let me tell you i’ve never been more…

got the 3rd korean and let me tell you i’ve never been more clean in my entire life. the scrub, bubble massage, followed by a 1hr massage and facial — simply divine!

Derek Weiser
Hesa Wellness Spa
Aug 2026

I received the full 3-hour course!

I received the full 3-hour course! It was a massage worth every single penny...! There are quite a few places where the pressure isn't strong even if you ask for it to be intense, but here it was refreshingly painful, which I loved. The facilities are clean and excellent.

jk e
Hesa Wellness Spa
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Aug 2026

The plunges were very fun

The plunges were very fun. I feel squeaky clean and my hair is nice and soft. I enjoyed watching the flower bowl under the massage chair fill up with water. The scrubs made me feel silky smooth. After the facial I feel like I am glowing. The massage put me to sleep but only briefly because I wanted to be awake to enjoy it more. W massage W people. W recommend 👍👍

Smaranda Mihailescu
Hesa Wellness Spa
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Aug 2026

The wet treatment was amazing

The wet treatment was amazing. The body scrub was very effective. The facility is clean and well maintained!

Una Wu
Hesa Downtown Ubud
Aug 2026

Amazing 3 hour Korean treatment package- highly recommend

Amazing 3 hour Korean treatment package- highly recommend. Beautiful clean facilities and therapist was lovely

Joanna Reardon
Hesa Downtown Ubud
Aug 2026

We just did the facilities packaged

We just did the facilities packaged. We loved it, lovely feel, clean and everyone lovely. Loved the tea at the end.

Carla Sofia Bedington
Hesa Wellness Spa
Aug 2026

Wonderful experience!

Wonderful experience! Clean and beautiful facilities, exceptional value for money and one of the best massages I’ve had in Bali.

Eva Johnston
Hesa Downtown Ubud
Aug 2026

Really clean and nice location

Really clean and nice location. The cold bath is really cold, fun experience ! And the massage (3h) was really relaxing. I recommend

Enguerrand Lct
Hesa Wellness Spa
Aug 2026

My husband and I came twice for a deep tissue massage and later…

My husband and I came twice for a deep tissue massage and later the 3-hour spa package. Our therapists were Lely and Nesa who were wonderful for our massages on both visits. The spa packages felt very complete and we both walked out extremely relaxed. Additionally the facilities were very clean, smelled great, and the all the staff were friendly and welcoming. I appreciated the transparency in the pricing and the flexibility to make some small swaps to certain parts of our spa packages and and accommodate us for only massages on a day that we couldn’t do the full 3-hrs. I had a great experience and would come back again!

Daniella Plata
Hesa Downtown Ubud
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Aug 2026

Had an incredible couple visit to Hesa Wellness Spa

Had an incredible couple visit to Hesa Wellness Spa. From the moment you walk in, the atmosphere is so calm and very relaxing. The staff provided amazing, attentive service, and the entire facility was exceptionally clean. The massages were simply amazing left feeling completely refreshed. We will definitely be coming back!

Alex Adame
Hesa Wellness Spa
Full review →
Aug 2026

A superb experience, perfect down to the smallest detail!

A superb experience, perfect down to the smallest detail! The spa is impeccably clean and very peaceful. The explanations provided allow you to fully enjoy the moment. Special mention goes to the sauna and hot/cold bath combination, which I was trying for the first time: a real success! As for the massage, it was meticulous, pleasant, and highly professional. I recommend it 100%!

Eric Semsoum
Hesa Downtown Ubud
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Aug 2026

Excellent service

Excellent service. I loved my time here. Very clean and they respect your wishes. The quality massage and the hot/cold bath + hammam before the massage were incredible. Go for it!!

Julia
Hesa Downtown Ubud
Aug 2026

A perfect experience!

A perfect experience! This place is gorgeous, all of the staff are welcoming and lovely. From the minute you get there until you leave you are treated so well. I did a three hour package treatment with a full body Korean scrub, it included 30 minute access to hot and cold plunge pools and a sauna, a body scrub, hair wash and massage, an hour oil massage, a facial, and more things I’m probably forgetting. It was so insanely cheap for the experience I got, it was $105 aud which blows my mind. Back home I feel like this experience would have cost $500 minimum. This place is worth every single cent and more, make sure you tip well because it is so deserved! The facilities are clean and comfortable, gorgeous greenery, the treatment was incredible, the massage therapists were wonderful and gave perfect massages respecting any touch boundaries you asked for. Bring your swimsuit for the plunge pools and sauna, they provide disposable underwear you can use during your treatments. They provide towels, sarongs, showers, toiletries, hair dryers, they thought of everything! Tip for fat travellers: bring your own underwear to wear during the treatment, they have disposable underwear but it was way too small for me so I wore my own! COME HERE! Thank you so much 🙏✨

Maeve
Hesa Wellness Spa
Full review →
Aug 2026

Very good place, nice clean, massage is a real and treating

Very good place, nice clean, massage is a real and treating

Alp Demir
Hesa Wellness Spa
Aug 2026

This is a little gem in the middle of downtown Ubud next to the…

This is a little gem in the middle of downtown Ubud next to the monkey forest. Tucked away off the main road next to rice fields so you immediately feel calm walking in. It’s clean, seems new, and the hot and cold plunge and steam are great to use before or after your treatment. After they serve you tea, a small cookie, and fruit which is nice. Highly recommend!!!!

Nicole Turner
Hesa Downtown Ubud
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Aug 2026

Wooooooooow

Wooooooooow. Three hours of bliss. Never been looked after like this before. Feeling relaxed, and grateful. Staff are amazing. Kind and generous. Venue is tranquil, clean, and very beautiful. Coming again next weekend. And probably the weekend after.

Matt Wood
Hesa Downtown Ubud
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Aug 2026

Amazing environment

Amazing environment. Extremely clean. The package is soooooo worth it. The facilities are top notch. Everyone should try this at least once!

Sashela Rupiny
Hesa Downtown Ubud
Aug 2026

I was such a dirty bird

I was such a dirty bird. The exhaust filth and the black muck had filled my face like a Angeleno tar pit. Scootering from the lame shallows of Canggu into the magic of Ubud. An hour of butt sweat and stankonia filling my sun fried body. This is the cleanest you’ll ever get. Just get here and feel new.

Derrick Brown
Hesa Wellness Spa
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Aug 2026

Very relaxing, massage and facility were clean and quiet

very relaxing, massage and facility were clean and quiet. Staff were very helpful and friendly. I had a wonderful experience.

Jacinta Priest
Hesa Wellness Spa
Aug 2026

Incredible experience

Incredible experience. So professional, so clean, so relaxing. Pampered head to toe and the facilities were gorgeous.

Lorin Sisco
Hesa Downtown Ubud
Aug 2026

It was a unique experience, somewhat like a traditional Chinese…

It was a unique experience, somewhat like a traditional Chinese bathhouse in Yangzhou, where you get a full-body clean and then a massage.

方慧
Hesa Wellness Spa
Aug 2026

Had an amazing experience at the spa!

Had an amazing experience at the spa! My massage therapist Yuli was great. The facilities were very comfortable and clean. Loved the contrast therapy. Highly recommend this place. Only suggestion is to replace the single use plastic covers they give for keeping the swim suits with something more sustainable.

Aishwarya Vaithyanathan
Hesa Wellness Spa
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Aug 2026

We visited this spa with our whole family and had a wonderful

We visited this spa with our whole family and had a wonderful, relaxing experience. The atmosphere was peaceful, the spa was very clean, and everything was well maintained. The staff were incredibly friendly, attentive, and made us feel welcome from the moment we arrived. We truly enjoyed our time here and would highly recommend it to anyone looking for a relaxing spa experience.

Irina Dede
Hesa Downtown Ubud
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Jul 2026

I just spent three hours at this spa for a complete Balinese…

I just spent three hours at this spa for a complete Balinese treatment that lasted three hours. It was wonderful. I have absolutely no complaints. I feel completely relaxed. After a 10-minute hammam, an 8-minute hot bath, and a 1-minute cold plunge, the treatments began: body scrub, bubble massage, hair wash and scalp massage, volcano scrub, Balinese massage, and a facial (cleansing, scrub, and mask). A huge thank you for this relaxing experience.

Sandrine Lenoire
Hesa Wellness Spa
Full review →
Jul 2026

I booked the 3-hour Korean Zen package

I booked the 3-hour Korean Zen package, and it was one of the best spa experiences I’ve had in Bali. From the moment I arrived, the staff were warm, welcoming, and attentive. The package was incredibly comprehensive and included access to the hot and cold plunge pools and steam room, followed by an amazing Korean body scrub, body wrap, bubble hair wash, volcanic scrub, relaxing Balinese massage, and a facial. Every treatment flowed seamlessly into the next, and I left feeling completely refreshed. The therapists were professional, gentle, and made sure I was comfortable throughout. The spa itself is clean, peaceful, and beautifully maintained, creating the perfect environment to unwind. If you’re looking for a luxury wellness experience in Ubud that’s worth every rupiah, I highly recommend the Korean Zen package. I would definitely come back on my next trip to Bali.

nauroz hussain
Hesa Wellness Spa
Full review →
Jul 2026

I had a truly incredible experience at this spa

I had a truly incredible experience at this spa. From the moment you are welcomed by the staff to the very end of the treatment, everything is exceptional. The space is beautiful, extremely clean and thoughtfully designed, with so much attention paid to every little detail. Yuli, who took care of my massage and treatments, was absolutely amazing — a true professional. She paid attention to every detail, made sure I was comfortable throughout, and genuinely did everything possible to give me the best experience. This was honestly one of the best spa experiences I have ever had. Beautiful place, wonderful staff and outstanding service. I highly recommend it!

Elpida Maria
Hesa Downtown Ubud
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Jul 2026

We had a hammam treatment and it was very nice

We had a hammam treatment and it was very nice. Thank you to the lovely ladies who took care of us. We feel very zen! For 3 hours the price was very good. Also very clean

Savannah Elstak
Hesa Downtown Ubud
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Hesa Wellness Spa · Ubud

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